We respect the privacy of visitors, clients and prospective clients who contact us through our website, email, phone or other communication channels.
This Privacy Policy explains how we may collect, use, disclose, retain and protect personal data in accordance with Singapore’s Personal Data Protection Act 2012 (PDPA).
1. Collection of Personal Data
We may collect personal data that you voluntarily provide to us when you contact us, submit an enquiry, request a quotation, engage our services, communicate with our team or use our website.
Personal data may include:
– name
– company name
– job title or designation
– email address
– contact number
– business address
– enquiry details
– accounting, tax, payroll, company secretarial or compliance-related information
– documents or information provided to us for service delivery
– any other information you choose to provide
We may also collect limited technical information through our website, such as IP address, browser type, device information, pages visited and website usage data, where applicable.
2. Purpose of Use
We may collect, use and process personal data for purposes including:
– responding to enquiries
– preparing quotations, proposals or engagement arrangements
– providing accounting, bookkeeping, tax, GST, payroll, company secretarial, incorporation, nominee director, XBRL filing or related business support services
– managing client relationships and service communications
– processing invoices, payments and administrative matters
– communicating important service, compliance or deadline-related information
– complying with applicable legal, regulatory, tax, accounting or professional obligations
– maintaining business records
– improving our website, services and client communications
– handling feedback, requests or complaints
We do not sell personal data.
3. Disclosure of Personal Data
We may disclose personal data where reasonably necessary for the purposes above, including to:
– our employees, officers or authorised representatives
– professional advisers, consultants or service providers
– IT, cloud, website, email, document storage or administrative service providers
– banks, payment service providers or financial institutions, where relevant
– government agencies, regulators, tax authorities, law enforcement agencies or courts, where required or permitted by law
– any other party where you have given consent or where disclosure is required to provide our services
We require parties handling personal data on our behalf to treat such information appropriately and use it only for authorised purposes.
4. Protection of Personal Data
We take reasonable administrative, technical and organisational measures to protect personal data against unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks.
However, no method of transmission over the internet or electronic storage is completely secure. While we take reasonable steps to protect personal data, we cannot guarantee absolute security.
5. Retention of Personal Data
We retain personal data only for as long as it is reasonably necessary for business, legal, regulatory, tax, accounting or administrative purposes.
When personal data is no longer required, we will take reasonable steps to securely delete, anonymise or dispose of it.
6. Access, Correction and Withdrawal of Consent
You may contact us to request access to or correction of your personal data held by us.
You may also withdraw consent for the collection, use or disclosure of your personal data by contacting us. Please note that withdrawal of consent may affect our ability to respond to enquiries or provide services.
7. Accuracy of Personal Data
You should ensure that any personal data provided to us is accurate, complete and up to date.
Please inform us if there are changes to your personal data so that we can update our records where necessary.
8. Third Party Websites
Our website may contain links to third party websites. We are not responsible for the privacy practices, security or content of external websites.
You should review the privacy policies of those websites before providing any personal data to them.
9. Cookies and Website Analytics
Our website may use cookies or analytics tools to improve website functionality, measure website traffic and understand how visitors use our website.
You may adjust your browser settings to block or manage cookies. However, some website features may not function properly if cookies are disabled.
10. Transfer of Personal Data Outside Singapore
Where personal data is transferred outside Singapore, we will take reasonable steps to ensure that such data receives a standard of protection comparable to the protection under the PDPA, where required.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be published on this website.
12. Contact Us
If you have questions about this Privacy Policy, or if you wish to access, correct or withdraw consent for the use of your personal data, please contact:
Email: Contact@AccountingSolutionsSingapore.com
Attention: Data Protection Officer